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The words “Dial 911” painted on the back of a fire truck


Important Numbers

On your first months it is important to know where you can find information on community resources that will ease your transition to your new life in Northumberland. The Fourinfo website is an excellent resource for community information.

211 Ontario also gives you access to services in our area and across Ontario.

Below you will find a listing of numbers which are good to keep nearby. If you do not need to use them, you may know other newcomers or neighbours who could benefit from the help of this list.

In Case of an Emergency

Only dial this number if you, a family member or friend is in serious danger or a life threatening situation. (To contact these departments about non-emergency matters, look in your local phone book.)

Police, Ambulance and Firefighters

Emergency Only, Dial: 911
(To contact these departments about non-emergency matters, look in your local phone book.)

Please Note

Help lines are phone numbers to put you in touch with people who can help.

• TTY is a special phone system for people who have a hearing loss. You need a special machine to type what you say.
• There is no cost to make a phone call to any phone number that starts with “1-8” as in 1-8XX-XXX-XXX.

Community Help Lines

Peterborough-Northumberland Victim Service
Emotional and practical assistance to victims of crime and disaster.
Phone: (705) 748-0324 or 1-888-822-7729 

Kinark Child and Family Crisis Line
Help for teenagers and their families to work through difficult times.
Phone: (905) 372-2070 or 1-800-551-0403
Cobourg Phone: (905) 372-2255 

Lesbian, Gay, Bi Youth Help Line
Peer support for Lesbian, gay, bisexual, transgender, two-spirited or questioning youth.
Phone: 1-800-268-9688 

Kids Help Line
Support, counselling and information on issues affecting kids.
Phone: 1-800-668-6868 

Four County Crisis Community Mental Health
Information, referrals, professional support and intervention in times of crisis.
Phone: (705) 745-6484 or 1-866-995-9933 

Telehealth Ontario
Free phone access to health advice from a registered nurse (24 hours, 7 Days a week).
Phone: 1-866-797-0000
TTY: 1-866-797-0007 

Poison Information Centre
Information and advice about potential exposure to poisonous substances.
Phone: 1-800-268-9017
TTY: 1-877-750-2233


Help Lines for Victims of Sexual Assault

The following places offer counselling, emotional support, information and referrals:

Alderville First Nation Women’s Shelter
24 hour Crisis Line: (905) 352-3708 or 1-800-388-5171 

Cornerstone Family Violence Prevention Centre (Located in Cobourg)
24-Hour Support Line 905.372.0746
24-Hour Toll Free Support Line 1.800.263.3757
Community Services 905.372.1545

Sexual Assault Crisis Response (Peterborough Hospital)
Phone: (905) 372-1515 or 1-800-263-3757 

Kawartha Sexual Assault Centre (Peterborough)
Phone: (705) 741-0260 or 1-866-298-7778 

Assaulted Women Help Line (Toronto)
Phone: 1-866-863-0511
TTY: 1-866-863-7868


Housing Shelters

Alderville First Nation Women’s Shelter (Located in Roseneath)
Phone: (905) 352-3708 or 1-800-388-5171 

Transition House (Located in Cobourg)
Phone: (905) 377-0378 

Youth Habilitation Quinte (Located in Trenton)
Phone: (613) 392-8317 

Salvation Army
Campbellford: (705) 653-4185
Cobourg: (905) 373-9440 or 1-866-865-0768
Trenton: (613) 392-3392 

Brock Mission, Men’s Shelter (Located in Peterborough)
Phone: (705) 748-4766 

Youth Emergency Shelter (Located in Peterborough)
Phone: (705) 748-3851

YWCA Crossroads Shelter for Women (Located in Peterborough)
Phone: (705) 743-3526 or (705) 743-8922